bTaskee (Thailand) Co., Ltd
Account Management Executive (Customer Success) - Home Services
Bang Rak, Bangkok
Posted : 29 Aug 2025
Job ticket number: J-117562500008
Job description
Responsible for managing and expanding bTaskee's B2B and B2C subscription customer base, ensuring retention, upselling, and long-term partnerships.
Manage key B2B and B2C accounts, ensuring high satisfaction and retention.
Identify upselling opportunities and convert customers to subscription plans.
Develop partnerships with corporate clients and negotiate contracts.
Monitor subscription renewals, optimize packages, and analyze customer data.
Collaborate with internal teams to enhance service delivery.
Qualifications
Bachelor’s degree in Business, Sales, or Marketing.
2+ years of experience in account management or business development.
Strong negotiation, relationship management, and analytical skills.
Experience with CRM and subscription-based services.
Fluent in Thai and English.
Working Conditions & Reporting
Compensation based on company policy.Flexible hours with client meetings and travel as needed.
Reports to the Customer Success Team Lead.
Works closely with Operations, Customer Support, and Partner Management teams.
Benefits
- Performance bonus
- Group Insurance
- Vacation Leave
- Free bTaskee All-Services
- Fun & Bonding
Must have
Account Management
B2B Sales
B2C Sales
Nice to have
Develop partnerships
analytical skills
Thai
English
Company details
bTaskee is a leading on-demand home services platform in Southeast Asia, founded in 2016. We provide a wide range of services including home cleaning, air-conditioner cleaning, mattress and sofa cleaning, disinfection, elderly care, and other household support services.
With over 1.5 million tasks completed and a 97% customer satisfaction rate, bTaskee is trusted by thousands of households across Vietnam, Thailand, Indonesia, and Malaysia. Our mission is to make life easier for busy people while empowering professional housekeepers (bTaskers) with fair income and career opportunities.
Join us and be part of a fast-growing tech company that is transforming the way people manage their homes.
Location
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